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Avaya VoIP systems.
 Avaya is a world leader in business communication systems. Avaya's product range covers the traditional business phone system, data networks, call-centres and provides one of the strongest offerings in VoIP.
If you aren't involved in telecoms the name Avaya might not be familiar to you. The company spun-off from Lucent in 2000 and has leadership positions in:
Enterprise Telephony - Conventional business phone systems
IP Telephony - Phone systems integrated with VoIP support
Call Centres - Multi-Operator phone systems.
Enterprise Messaging - Phone to Computer integration.
Avaya is a large company employing about 20,000 people including 2,500 in the research and development which has given them leadership in their field.
Avaya are stong in business and in ethics too, they received a 100% rating on the Corporate Equality Index released by the Human Rights Campaign in 2002, 2003 and 2004.
The underlying basis of Avaya's product range was the ground-breaking "Argent Office" series. Avaya has evolved this established product so that it is an ultra-reliable business phone switch and a platform for the rapidly developing world of IP telephony.
Products in the Avaya range include:
IP Office
 The IP Office is an all-in-one scalable base unit that delivers advanced IP-enabled communication and contact center functionality for small and medium sized businesses. The modular design can scale from 2 to 360 extensions, meeting needs from home offices to head offices.
The IP Office can support a range of phones including ordinary telephones but its features are particualrly useable with the 5400 digital and 5600 IP phone ranges.
5400 Series Digital Telephones
 The 5400 series digital phones have a sleek design and improved ergonomics. The phones work with a variety of Avaya Systems using a two-wire circuit. Voice quality is excellent.
This robust line of display phones provides local call logging, speed dial for multiple line appearances and fixed feature buttons. These phones are designed to work with IP Office Release 3.0 and later, and are priced for small and medium-sized businesses.
5600 Series IP Telephones
 The standards-based Avaya 5600 Series IP Telephones, developed specifically to meet the needs of small and medium businesses, bring rich features and functions directly to the desktop, while also supporting desktop applications above and beyond telephony.
Several models are available, ranging from entry-level IP telephones to those built specifically for demanding contact center environments. The 5600 series IP telephones are for use with the Avaya IP Office system.
IP Office Phone Manager
Phone Manager Pro and the entry level free give full control and feedback on the telephone terminal from the user's PC.
IP Office SoftConsole
A PC-based Windows operator console designed to improve operator service abilities.
IP Office VoiceMail
An efficient way to handle situations where eveyone is busy and out-of-hours calls.
IP Office Sector Software
In addition Avaya have a range of software to support specific types of business.
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