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Non geographic Numbers (NGN)
0800, 0845 & 0870
Non-geographic numbers cover all telephone numbers that are non area specific, so they do not begin with an area code like 0191 , 0207, 01623. Non-geographic numbers begin 08 or 09 and include 0800, 0845, 0870, 0871, 090
0800 (Freephone)
· statistics show form the Chartered Institute of Marketing that advertisers using an 0800 freephone number receive 40% higher response levels.
0845 (Local Rate)
· As with 0800 numbers, customers feel as confident to call an 0845 number as they are charged a local rate regardless of their location.
0870 (National Rate)
· when the volume of incoming calls exceeds a targeted level, Customers receive an agreed Commission revenue.
Using NGN rather than 'ordinary' geographic numbers, you can achieve a more professional image and increase your existing customer's perception of your company size and professionalism and at the same time NGN has the potential to generate a revenue stream for your business.
At Freecomm, we make it as easy as possible for your Clients or Mail shot respondents to contact you and non geographic numbers (0800, 0845 and 0870) are just one way of routing their calls to your offices or home workers by time, date, day or geographical location of caller and also distributed between multiple sites in order to speed up response times or diverted to personalised messaging services, and managing them accordingly.
Features available using NGN:
· Geographical Call Routing
· Inbound Call Management
· Performance Monitoring
· Diverts/Routing
· Call Ratio Distribution Service
· Interactive Voice Response (IVR)
· Disaster Recovery
· Advertising Tracking Service
Freecomm can set up a non-geographic number within 24 hours Once you have selected a NGN, it is attached to your existing line/s and telephone number/s and when dialed rings automatically the phone number or line specified. With no requirements for site visits by our engineers and no need for equipment, a non-geographic number from Freecomm can be set up easily and seamlessly.
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